My Resume

  • Human Resource Management
  • Benefits Administration
  • Employee Relations
  • Payroll Administration
  • Nonprofit Management
  • Budgeting
  • Report Preparation
  • Resource Allocation
  • Office Management
  • PeopleSoft Finance & HR
  • Taleo HR
  • Financial Forecasting
  • ADP TotalSource
  • ADP Select
  • SalesLogix
  • QuickBooks
  • Blackbaud / Citrix
  • Allworx System Administration

Professional Experience

Skills Summary

Master's of Education, May 2019
University of Houston
Major: Higher Education, Student Affairs

Bachelor of Arts, December 2001

Northern Illinois University

Major: Corporate / Organizational Communication

Minor: Spanish

Gilberto Lizalde, Jr.

​Houston, Texas

Employment History


  • Training Curriculum Design & Implentation
  • Dispute Resolution
  • Grievance Mitigation
  • Nonprofit Governance
  • Legal Proceedings
  • Public RelationsContract Negotiation
  • Student Affairs

Management & Supervision

  • Responsible for the day to day administrative operations of a high-volume spay-neuter nonprofit operation.
  • Directly responsible for the administration, budgeting, and operations of the administrative offices of a nonprofit.
  • Conduct regular evaluations of staff and tracked key performance indicators.
  • Assist other directors and supervisors with staff evaluations, disciplinary meeting, interviewing, hiring and terminations.
  • Wrote and implemented administrative policies to improve the daily operations of the organization.
  • Skilled in staff conflict resolution and problem solving.

Training & Employee Development

  • Trained and supervised several administrative staff.
  • Designed and/or revised training programs to meet organizational standards and needs.
  • Recommended training to help improve employee/client performance.
  • Designed customized trainings based on needs of employees.
  • Monitored and prioritized support staff workloads.

 Detail Mastery & Organization

  • Responsible for all aspects of Human Resources and payroll functions in various settings.
  • Assisted in the design of protocols, policies and procedures for the Spay-Neuter Assitance Program.
  • Management of administrative and business offices.
  • Prepare complex reports for upper management and grant proposals.
  • Translation of documents and live in court setting.
  • Coordinated and prepared various legal mediation and trial documents.

Department Business Administrator, Student Life and Dean of Students

University of Houston | September 2015 - current

Graduate Intern, College of Education - M.Ed. Program
University of Houston | Summer 2018

Graduate Intern, A. D. Bruce Religion Center
University of Houston | January 2018 - May 2018

Director of Administration:       

Spay Neuter Assistance Program, Inc. | July 2010 – August 2015

Administrator (HR/Accounting)

Topflyt Staffing, LLC  | June 2009 – March 2010

Legal Assistant

Thompson & Reilly, PC | February 2005 – June 2009

Claims Manager

Capital Recovery Group | April 2002 – April 2004